Privacy Policy

Happy Wreaths ("Happy Wreaths," "we," "us," or "our") respects your privacy and is committed to protecting information you provide when you visit or make a purchase through our online store.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or otherwise interact with our store.

Information We Collect

When you visit or use our website, we may collect certain information about you, your device, your interaction with our website, and information necessary to process your purchases.

Depending on how you interact with our store, information we may collect includes:

• Name

• Billing address

• Shipping address

• Email address

• Telephone number

• Payment and transaction information

• Order history

• Products purchased

• Information you provide when contacting us

• Information you provide when requesting customer service

• Device information

• IP address

• Browser type

• Operating system

• General information about how you interact with our website

We do not need your payment card number to process your order directly. Payment information is processed through our payment providers and is handled according to their respective privacy policies and security practices.

How We Use Your Information

We may use personal information we collect to:

• Process and fulfill orders

• Process payments

• Ship purchased products

• Send order confirmations and shipping updates

• Communicate with you regarding your orders

• Respond to customer service requests

• Provide customer support

• Maintain and improve our website

• Personalize your shopping experience

• Detect, investigate, and prevent fraud or unauthorized activity

• Maintain the security of our website and services

• Comply with legal and regulatory obligations

• Enforce our policies and protect our rights

• Send marketing communications where permitted and where you have provided any required consent

Shopify

Our store is powered by Shopify. Shopify provides the ecommerce platform that allows us to sell products and process customer orders.

Shopify may collect and process personal information as necessary to provide its services, including information relating to your use of our store, purchases, and interactions with our website.

Shopify's handling of personal information is governed by its own privacy policy and applicable terms.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website usage, improve our services, and support advertising or marketing activities.

These technologies may collect information such as your browser, device, IP address, pages viewed, products viewed, and interactions with our website.

You may be able to control certain cookies through your browser or through privacy controls provided on our website.

Disabling certain cookies may affect the functionality of portions of our store.

Analytics and Advertising

We may use analytics and advertising technologies to understand how visitors use our website, measure the effectiveness of marketing, and provide advertisements that may be relevant to visitors.

Depending on the services and integrations active on our store, information may be shared with analytics, advertising, social media, or marketing providers.

These providers may use cookies, pixels, or similar technologies to collect information about interactions with our website.

How We Share Personal Information

We may share personal information with service providers and other parties when reasonably necessary to operate our business and provide services to you.

These parties may include:

• Shopify

• Payment processors

• Shipping and fulfillment providers

• Website and technology providers

• Analytics providers

• Advertising and marketing providers

• Customer service providers

• Fraud prevention and security providers

• Government authorities or law enforcement when required or permitted by law

• Professional advisors, such as legal, accounting, or business advisors

We do not sell your personal information as a business practice.

Legal Requirements

We may disclose information when we believe disclosure is reasonably necessary to:

• Comply with applicable law

• Respond to legal process

• Respond to lawful requests from government authorities

• Protect our rights or property

• Investigate fraud or security concerns

• Protect the safety of our customers, employees, or others

• Enforce our agreements and policies

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.

Your Privacy Choices

Depending on where you live, you may have certain privacy rights regarding your personal information.

These rights may include the ability to request access to, correction of, deletion of, or information about the personal information we maintain about you.

You may also have rights concerning certain marketing communications and certain forms of data sharing or targeted advertising.

To make a privacy-related request, please contact us using the contact information provided on our website.

We may need to verify your identity before completing certain requests.

Marketing Communications

If you subscribe to marketing communications from Happy Wreaths, we may send you information about products, promotions, sales, or other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping notifications, or other messages necessary to fulfill your order.

Children's Privacy

Our website is not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and address the situation.

Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we update this policy, we will change the "Last Updated" date at the beginning of the policy.

Your continued use of our website after an updated policy is posted constitutes your use of the website under the updated policy, to the extent permitted by law.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Happy Wreaths through the contact information provided on our website.